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DTEND:20250501T203000Z
UID:69f43264c5c6b
DTSTAMP:20260501T045604Z
CATEGORIES:cpd\,Educational Programme\,Sustainability
LOCATION:Showroom Nowy Styl and Kusch+Co 
DESCRIPTION:CHANGE OF VENUE ALERT: Showroom Nowy Styl and Kusch+Co London\, 58 St John's Square Farringdon London EC1V 4JG    &nbsp\;    Sustainability and Customer Experience - learn how to connect the two for improved engagement and project outcomes with our expert speakers!    Improving Engagement in Sustainability - A Client Focus    Welcome to our event dedicated to Sustainability and Customer Experience! Join us at Nowy Styl and Kusch+Co London for an evening focused on enhancing client engagement in sustainable practices.    We will be identifying the barriers to creating a true step change in sustainable performance of the built environment\, specifically looking at the way we as an industry engage with clients and ourselves from the outset.    Over the course of the evening\, we want to identify how sustainability is perceived by clients and unpack issues in a self-reflective way:     	Do we as an industry manage the process or communicate the opportunities correctly?   	What are the barriers we face in driving change?   	How we can break these barriers to improve the customer experience and by default ensure projects have greater chances of improving their sustainable performance?    Learn from industry experts\, Penelope McCallum\, Sustainability Director\, and Maria Russo\, Head of Customer Experience\, network with like-minded professionals\, and gain valuable insights on how to integrate sustainable practices and concepts into the core of the industry. Don't miss this opportunity to be part of a community driving positive change. See you there!    To make this sessions as valuable as possible\, we encourage everyone to bring real-world challenges or success stories. Be ready to share insights\, ask questions and brainstorm solutions together.    CHANGE OF VENUE ALERT: Showroom Nowy Styl and Kusch+Co London\, 58 St John's Square Farringdon London EC1V 4JG    &nbsp\;
URL;VALUE=URI:https://www.nawic.london/events/event/improving-engagement-in-sustainability-a-client-focus/
SUMMARY:Improving Engagement in Sustainability - A Client Focus
DTSTART:20250501T180000Z
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